Privacy Policy

The Site

Rangematepro.com (the "Site") is operated by Windhorse, LLC (“Windhorse”) dba Range Mate Pro (“Range Mate Pro”). The effective date of this Privacy Policy is November 29th, 2016.

Our Privacy Pledge

Range Mate Pro values its customers and respects their need to feel secure while shopping on our Site. We have gone to great lengths to provide a user-friendly online shopping environment that features unique products at exceptional values. Please review the information below to better understand the safeguards and policies at Rangemagepro.com. This Privacy Policy applies only to the information collected through this Site. By using the Site, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, then do not use the Site.

If you still have privacy concerns that you feel are not addressed in this information, please contact a Range Mate Pro Customer Service Representative, using the mailing address listed below.

Customer Service

You can contact us by phone toll-free at 1-800-909-1805, between 7 am and 7 pm PST, seven days a week, or by email at [email protected].

This Site is not intended for use by children. We will not knowingly collect any personally identifiable information submitted by visitors to the Site who are under the age of 13.

The Kind of Information We Collect and How We Use It

Personal Information

We collect the personal information that you provide us while on the Site such as your name, address, email, phone number, credit and debit card numbers, and other billing information in order to complete your order, request or registration with us and/or, in the case of third party offers on the Site which you have agreed to, to enable the third parties to complete your orders with them (in which case you will be subject to such third parties' privacy policies).

We may also use your email address to send you emails about hot products, specials and online promotions. From time to time, we may also use your email address to send you information about selected third party products, services or offers we think may be of interest to you. Each email you receive from us provides a link to unsubscribe to future mailings by following the unsubscribe directions that appear at the bottom of each email. If you do not want to receive emails about our offers or products or those of these selected third parties, just contact a Range Mate Pro Customer Service Representative via email at [email protected] or by phone toll-free at (800) 909-1805, between 7 am and 7 pm PST, Monday through Friday.

Please note that even if you choose not to receive marketing emails from us, you will still hear from us regarding your order status and other service issues.

We may also use your name, postal delivery information and phone number to contact you offline. From time-to-time, we may also share your name and mailing address with certain direct marketing companies so that they may contact you about products, services or offers that they think would be of interest to you. If you do not wish us to contact you offline, receive such mailings, or allow us to share your information with these direct marketing companies, please contact us via email at [email protected], or by phone toll-free at (800) 909-1805, between 7am and 7 pm PST, Monday Through Friday.

Notwithstanding that you may have previously opted out, if you subsequently accept a third party's marketing offer on our Site, we will share your contact information (and your billing information) with that specific third party so that they can fulfill your order (in which case you will be subject to such third party's privacy policy).

Financial Information

We may collect your financial information such as credit and debit card numbers and bank and other financial institution account numbers in connection with transactions you enter into with Range Mate Pro. We use your financial information to help us process these transactions and, in the case of third party offers on the Site which you have agreed to, to enable the third parties to complete your orders with them (in which case you will be subject to such third parties' privacy policies). We may use third party service providers to help us perform some of our transaction processing tasks. In such instances, we will provide your financial information to these third parties for the sole purpose of performing these tasks. We may also provide your financial information to your credit card issuer, financial institutions, credit card processors or other payment processors to process transactions. We will not be responsible or otherwise liable for any use or disclosure of your financial information by a third party to whom Range Mate Pro is allowed to disclose your financial information under this Privacy Policy.

When You Ship to Another Recipient

We only collect the name(s) and postal delivery information necessary to fulfill your requests to ship to alternate addresses. We never share this information with third parties, except those third party contractors providing fulfillment services as described above. If necessary, we may use this information to contact these individuals with service issues relating to the order.

Aggregate Browsing Information

This Site may collect aggregate reporting information about Site usage. This information is used only by Range Mate Pro. No personal or personally identifiable information is gathered or used for this process. This Site may also collect non-personally identifiable information such as your web browser type, operating system type, Internet service provider domain, or the speed of your Internet connection.

The Site uses third-party service providers to serve relevant ads on our behalf across the Internet and sometimes on the Site. This service provider collects and uses certain anonymous information about your visits to this and other web sites to provide you with targeted advertisements for goods and services.

What Are "Cookies" and How Are They Used

To enhance your experience with the Site, we use "cookies." Cookies are text files we place on your computer to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, once you choose to furnish the Site with personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand site usage and to improve the content and offerings on the Site. For example, we may use cookies to personalize your experience at our web pages (e.g. to recognize you by name when you return to the Site), save your password in password-protected areas, and enable you to use shopping carts on the Site. We also may use cookies to display to you products, programs, or services that you may find of particular interest. We may also use small pieces of code called "web beacons" (also known as "clear gifs" or "pixel tags") to collect anonymous and aggregate advertising metrics, such as counting page views, promotion views, or advertising responses. These "web beacons" may be used in conjunction with cookies that conform to our cookie policy. Third parties present on the Site, such as advertisers, may also place cookies on your browser.

We may from time to time use various outside ad-serving or other companies to serve advertisements on the Site. In the process of serving advertisements, such companies may use cookies, and may use information about your visits to the Site and other websites in order to provide advertisements on the Site about products and services that may be of interest to you. By delivering ads on the Site to you, and by the use of cookies, the ad-server is able to record what ads you have seen, and where you were located or what pages you were viewing when the ads were delivered. This web usage information is combined with other ad delivery information the ad-server has collected from your visits to the Site and other websites not affiliated with Range Mate Pro. The information that we collect and share with both cookies and other ad-serving technology is anonymous and not personally identifiable. It does not contain your name, address, telephone number or email address. This non-personally identifiable information is used as part of the ad-serving process for reporting, and to select and direct the ads you see online at the Site and other websites not affiliated with us.

If you wish to prevent cookies from being accepted, most Internet browsers allow you to do so e.g., in Internet Explorer, click "Tools," then "Internet Options" and adjust your cookie settings on the "Privacy" tab (e.g.; the "Block All Cookies" setting blocks all future cookies and renders all existing cookies unreadable by websites). For more information, please check your browser's technical information. Preventing your browser from accepting cookies may disable or interfere with shopping features on our sites or other sites that you may visit.

Sale of Our Corporation

As in any business venture, the sale, merger or declaration of bankruptcy of the company is always a possibility. Should Range Mate Pro ever declare bankruptcy or should it or its assets ever be acquired by or merged into another organization, all customer information we have collected will be treated as an asset and may be transferred to a third party.

Compliance with Law or for Safety's Sake

We may also disclose your information when we determine it is necessary to comply with applicable laws or protect the interests of Range Mate Pro.


The Site may contain links to other sites, including, among others, those of advertisers, other third parties and companies whose trademarks may appear on the Site. We are not responsible for the information collection practices or the content of the sites to which we link.

Our Commitment to Data Security

Range Mate Pro is dedicated to implementing measures to protect against the unauthorized access of your private information and providing you with a safe and secure online shopping experience. To that end, we have installed security and encryption features (Secure Socket Layer Technology). Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your information, we cannot ensure or warrant the security of any information you transmit to us.

Changes to the Range Mate Pro Privacy Pledge

We reserve the right to update and modify this Privacy Policy at any time. Your use of the Site constitutes your agreement to the policies and procedures set forth in this Privacy Policy. If our information practices change, we will post these changes on the Site. Your use of the Site following the posting of such changes to the Privacy Policy will constitute your acceptance of such changes on the Site. We encourage you to review our Privacy Policy periodically. You may determine when this policy was last updated by referring to the effective date found at the beginning of this Privacy Policy. If you have any additional questions, please contact a Range Mate Pro Customer Service Representative via email at [email protected] or by phone toll-free at (800) 909-1805, between 7 am and 7 pm PST, Monday through Friday.

Range Mate PRO Cookware Set
Not Available in Stores